Store Policies

ClipperCreek Customer Service

ClipperCreek’s customer service goal is simple: We are committed to providing our customers total satisfaction. Every time.

Contact us at or call 877-694-4194 anytime.

Warranty Policy: 

ClipperCreek, Inc. offers a full three year manufactures warranty on all of our HCS, LCS, ECS, ACS, and PCS  Series products and a one year manufactures warranty on all of our CS series products. The warranty covers parts and factory labor.

Click here to register for ClipperCreek Warranty Protection.

Return Policy: 

All Sales are final, any returns must be pre-approved within 30 days of purchase, and may be subject to a 20% restocking fee.

Orders and Shipping:

In-Stock items ordered before 1:30 PST Monday through Friday will ship the same business day. Orders placed after 1:30 PST Monday through Friday or over the weekend will ship the next business day.
ClipperCreek uses UPS for shipping. UPS delivers standard and basic expedited packages (Ground, 3 day air, 2nd day air, and Next Day Air) Monday through Friday. If you need to make other shipping arrangements, please contact ClipperCreek by phone at 1-877-694-4194 or by email at

*Orders Shipped in California will be charged California sales tax based on delivery address.

*Orders that qualify for Free Shipping must be shipped within the Continental U.S. only.

Terms: Pre-Pay with Wire transfer, Check, or Credit Card (processing fee of 3% will be added for credit card transactions over $2,000); Net 30 on credit approval. Contact us at 877-694-4194 for information.